Privacy Policy

1. Overview

This Privacy Policy describes how Buzz Central Productions LLC ("Buzz Central Media," "we," "us," or "our"), a Wyoming LLC, collects, uses, and protects information about you when you visit our website, use our services, or communicate with us.

By accessing our website or engaging our services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website and services.

2. Information We Collect

Information You Provide Directly:

• Contact information: Name, email address, phone number when you fill out our contact form, book a call, or reach out via email.
• Business information: Your company name, social media handles, follower counts, and platform details when you apply for our services.
• Communications: Messages, emails, and other communications you send us, including feedback and support requests.
• Payment information: Billing name, address, and payment details (note: payment card data is processed by third-party payment processors and is not stored on our systems).

Information Collected Automatically:

• Usage data: Pages visited, time spent, links clicked, and navigation paths on our website.
• Device information: Browser type, operating system, screen resolution, and device identifiers.
• IP address and location: Your approximate geographic location derived from your IP address.
• Referral source: The URL or source that directed you to our website.

Information from Third Parties:

• Publicly available information about your social media presence when we research potential partnerships.
• Information from scheduling tools (e.g., Titan Calendar) when you book a call with us.

3. How We Use Your Information

We use the information we collect to:

• Provide and deliver our Services — onboarding, project management, deliverable creation, and account administration;
• Communicate with you — responding to inquiries, sending project updates, invoices, and important service notices;
• Process payments — invoicing and payment collection via our payment processors;
• Improve our Services — analyzing usage patterns to enhance our website and service offerings;
• Marketing — sending you information about our services, case studies, and updates (you may opt out at any time);
• Legal compliance — meeting our obligations under applicable laws and regulations;
• Security — detecting and preventing fraud, abuse, and unauthorized access.

We do not use your personal information for automated decision-making that produces legal or similarly significant effects on you without human review.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: Third-party vendors who help us operate our business, such as email platforms (EmailJS), scheduling tools, payment processors, and cloud storage providers. These vendors are contractually obligated to use your data only to provide services to us.
• Legal requirements: When required by law, subpoena, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers: In connection with a merger, acquisition, or sale of substantially all of our assets, your information may be transferred as part of that transaction. We will notify you before your information is subject to a different privacy policy.
• With your consent: In any other circumstance where you have given us explicit permission to share your information.

5. Cookies & Tracking

Our website may use cookies and similar tracking technologies. Cookies are small data files stored on your device that help us provide and improve our services.

Types of cookies we may use:

• Essential cookies: Required for the website to function correctly. These cannot be disabled.
• Analytics cookies: Help us understand how visitors use our site (e.g., page views, session duration). This data is aggregated and anonymized.
• Preference cookies: Remember your settings and preferences for a better experience.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. We do not currently use advertising or cross-site tracking cookies.

6. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, destruction, or alteration. These measures include:

• Encrypted transmission of data via HTTPS/TLS;
• Restricted access to personal data on a need-to-know basis;
• Regular review of our data collection and storage practices;
• Use of reputable, security-focused third-party service providers.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you as required by applicable law.

7. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

• Active client data: Retained for the duration of our engagement plus a minimum of five (5) years for legal and accounting purposes.
• Contact form submissions: Retained for up to two (2) years from the date of submission.
• Email communications: Retained for up to three (3) years.
• Marketing data: Retained until you unsubscribe or request deletion.

When your data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Restriction: Request that we restrict processing of your data in certain circumstances.
• Portability: Receive your data in a structured, machine-readable format.
• Opt-out of marketing: Unsubscribe from marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.
• Objection: Object to processing of your data for direct marketing or other legitimate interests.

To exercise any of these rights, contact us at business@buzzcentralmedia.com. We will respond within thirty (30) days. We may need to verify your identity before processing certain requests.

9. Children's Privacy

Our website and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at business@buzzcentralmedia.com and we will delete that information promptly.

10. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and partner services. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies before providing any personal information.

11. International Transfers

Buzz Central Productions LLC is based in Wyoming, USA. If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Services, you consent to such transfer. We take steps to ensure that international transfers comply with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where feasible, notify active clients by email.

Your continued use of our website or Services after the updated policy takes effect constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Company: Buzz Central Productions LLC
• State: Wyoming, USA
• Email: business@buzzcentralmedia.com
• Website: buzzcentralmedia.com

We are committed to resolving any complaints about our collection or use of your personal information. Wyoming residents and EU/UK residents may also have additional rights under applicable law — please contact us if you would like more information.